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Return Policy

Last Updated: Nov 11 2019

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See Terms and Conditions.

Order Cancellations

Orders that you submit online are processed immediately and will need authorization to be cancelled. You must contact Us to initiate a Cancellation.

Returns

Due to the nature of our items being created for you specifically we can accept returns. This includes but is not limited to, Acrylic Blanks, Vinyl, Pigments, Accessories.  These items are not eligible for return, refund or exchange.

Shipping

In the event we do accept a return, you are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Please contact us to initiate any discussion of a return.

Refunds and Exchanges

Refunds are issued on a case-by-case basis. You should always contact us to initiate a refund.

If your return is accepted by Us, We will provide one of the following within a reasonable time: a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, or another remedy that we determine in good faith is appropriate in the circumstances.

No Exchanges are accepted

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.

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