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All defined terms used below shall have the meanings
set forth in Our Terms and Conditions. See [INSERT LINK TO YOUR TERMS AND
CONDITIONS].
This Privacy Policy
(“Policy”) explains how information about You is collected, used, and
disclosed by Your access or use of this Site or otherwise as a result of Your
interactions with Us. By visiting this Site directly or through another site,
You accept the terms and conditions of this Policy. This Policy applies to this
Site. We are not responsible for the content or privacy practices on any
website not operated by Us to which this Site links or that links to this Site.
We respect children’s
privacy. We do not knowingly or intentionally collect personal information from
children under age 13. Elsewhere on the Site, you have represented and
warranted that you are either 18 years of age or using the Site with the
supervision of a parent or guardian. If you are under the age of 13, please do
not submit any personal information to Us, and rely on a parent or guardian to
assist you.
Information Collection
We collect
information from you in several different ways on this Site.
Registration and Ordering
Before using certain
portions of this Site or ordering products, you may be required to complete an
online registration form. During registration, you will be asked to provide to
Us certain personal information, including but not limited to your name,
shipping and billing address(es), phone number, email address, gender, and
credit card number. In addition, We may also ask you for your country of
residence and/or your organization’s country of operation, so we can comply
with applicable laws and regulations. These kinds of personal information are
used for billing purposes, to fulfill your orders, to communicate with you
about your order and the Sites, and for internal marketing purposes. If We
encounter a problem when processing your order, your personal information may
be used to contact you.
Information We Collect Automatically
We may also
automatically collect information about you when you access or use the Site or
transact business with Us, including:
Transaction Information:
When you purchase or return a product, We collect information about
the transaction, such as product details, purchase price, and the date and
location of the transaction.
Log Information: We obtain
information about your use of Our websites, including the type of browser
you use, access times, pages viewed, your IP address and the page you
visited before navigating to this Site.
Device Information: We
collect information about the computer or mobile device you use to access
Our Services, such as the hardware model, operating system and version,
unique device identifiers, mobile network information, and browsing
behavior.
Location Information: We may
collect information about the precise location of your device when you
consent to the collection of this information. We may also collect
information about your approximate location each time you access this Site.
Information Collected by
Cookies and other Tracking Technologies: We may use cookies, web beacons,
and other tracking technologies to collect information about you and your
interaction with this Site, including information about your browsing
behavior, purchase behavior, and other engagement with the Services. We
use this information in one or more of the ways described in the “Use
of Information” section below. Most web browsers are set to accept
cookies by default, but you can usually change your browser settings to
remove or reject cookies.
Information We Collect from Other Sources
We may also receive
information about you from other sources and combine or link that with
information We have about you. For example, We may collect demographic and
change-of-address information from third party sources and information from
third party social media platforms (such as Facebook) if you log into this Site
using your social media account credentials or if you make certain content and
information publicly available, such as photos, videos, and profile
information.
Information Use and Disclosure
Internal Use
We use your personal
information to process your order and provide you with customer service. We may
internally your personal information to improve this Site’s content and layout,
to improve outreach and for Our own marketing efforts (including marketing our
services and products to you), and to determine general marketplace information
about visitors to this Site.
Communications with You
We will use your personal
information to communicate with you about this Site and your orders and
deliveries. Also, We may send you a confirmation email when you register with
Us. We may send you a service-related announcement on the rare occasions when
it is necessary (for example, if we must temporarily suspend our service for
maintenance.) Also, you may submit your email address for reasons such as to
register for a contest or sweepstakes or to sign up for email newsletters and
special offers. If you submit your email address, We use it to deliver the
information to you. We always permit you to unsubscribe or opt out of future
emails. Because We have to communicate with you about orders that you choose to
place, you cannot opt out of receiving emails related to your orders.
External Use
Except as otherwise
set forth below, We do not sell, rent, trade, license or otherwise disclose
your specific personal information or financial information to anyone.
We may disclose
information to third parties that perform specific functions on Our behalf.
However, We will only disclose the information that is necessary for them
to perform their service.
We must provide your
credit card number to financial-services corporations such as credit-card
processors and issuers as is required to process your orders. We will use
industry standard security measures, including data encryption, when providing
your credit card number to others.
We may disclose
personal information or financial information in response to requests from law
enforcement officials conducting investigations; subpoenas; a court order; or
if We are otherwise required to disclose such information by law. We also will
release personal information where disclosure is necessary to protect our legal
rights, enforce our Terms and Conditions or other agreements, or to protect
ourselves or others. For example, We may share information to reduce the risk
of fraud or if someone uses or attempts to use this Site for illegal reasons or
to commit fraud.
While We will not
sell (or trade or rent) personally identifiable information to other companies
as part of Our regular course of business. However, it’s possible that We might
acquire or merge with or be acquired by another company or that We might
dispose of some or all of Our assets. If that happens, your personal
information may be disclosed to another company, but that disclosure will be
subject to the Privacy Policy in effect.
We may share
non-personal information (such as the number of daily visitors to a particular
web page, or the size of an order placed on a certain date) with third parties
such as advertising partners. This information does not directly personally
identify you or any user.
Data Security
We take reasonable
measures, including administrative, technical, and physical safeguards, to
protect information about you from loss, theft, misuse, unauthorized access,
disclosure, alteration, and destruction.
Opt Out/Corrections
Upon your request, We
will (a) correct or update your personal information; (b) stop sending emails
to your email address; and/or (c) disable your account to prevent any future
purchases through that account. You can make these requests by emailing Us at
[email protected]
Please do not email
your credit-card number or other sensitive information.
Offline Collection Use and Disclosure
We also may collect
information offline. We will treat any information collected offline in a
manner that is consistent with this Policy. One example involves someone
calling Us to place an order or to ask questions. When someone calls, We will
ask only for the personal information We need in order to place the order or to
answer the question. When We need to store information (such as order
information), We will enter it into our database.
Updates to this Policy
If We change or
update this Privacy Policy, We will post changes and updates on the Site so
that you will always be aware of what information We collect, use and disclose.
We encourage you to review this Policy from time to time so you will know if
the Privacy Policy has been changed or updated. If you have any questions about
the Policy, please contact us at [email protected]